1. Introduction

1.1 These terms of use (together with the documents referred to on it) govern your use of our website at (collectively referred to as "our sites").

1.2 By using our sites, you indicate that you accept these terms of use and agree to abide by them. If you do not agree to these terms of use, please refrain from using our sites.

2. Information about Us

2.1 Veiovia Limited ("we," "us," or "our") operates the websites

2.2 We are a limited liability company registered in England and Wales under Company Number: 12684506 and have our registered office at The University of York, Department of Biology, B/A/039, York, YO10 5DD, UK. Our VAT number is 360125339.

3. Access

3.1 Access to our sites is permitted on a temporary basis only, and we reserve the right to withdraw or amend the service we provide on our sites without notice. We will not be liable if, for any reason, our sites are unavailable at any time or for any period.

3.2 You are responsible for making all arrangements necessary for you to have access to our sites. You are also responsible for ensuring that all persons who access our sites through your internet connection are aware of these terms of use and comply with them.

4. Client Area

4.1 If you are provided with a user identification code, password, or any other piece of information for accessing our client area, you must treat such information as confidential and must not disclose it to any third party.

4.2 We reserve the right to disable any user identification code or password at any time if we consider that you have failed to comply with any of these terms and conditions.

4.3 If you know or suspect that any third party knows your user identification code or password, you must promptly notify us by email at

5. Intellectual Property Rights

5.1 Unless indicated otherwise, we are the owner or licensee of all intellectual property rights on our sites and in the material published on them. All works are protected by copyright laws and treaties around the world. All rights are reserved.

5.2 You may print off one copy and download extracts of any page(s) from our sites for your personal reference. You may also draw the attention of others within your organization to material posted on our sites.

5.3 Files uploaded to our client area may be downloaded or viewed by you, at our discretion, according to the settings of our client area from time to time. The contents of the client area may be confidential, commercially sensitive, and/or subject to legal privilege. You should ensure that no one gains unauthorized access to such files unless they have all necessary authorizations to do so.

5.4 You must not modify the paper or digital copies of any materials you have printed off or downloaded, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.

5.5 Our status as the authors of material on our sites must always be acknowledged. You must not use any part of the materials on our sites for commercial purposes without obtaining a license to do so from us or our licensors.

5.6 If you print off, copy, or download any part of our sites in breach of these terms of use, your right to use our sites will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

6. Our Liability

6.1 The material displayed on our sites is provided on an "as is" and "as available" basis without any guarantees, conditions, or warranties as to its accuracy or completeness. It is not intended to amount to advice on which reliance should be placed, and you should always seek advice on any particular issue you may have (legal or otherwise).

6.2 Any material on our sites may be out of date at any time, and we are under no obligation to update such material.

6.3 To the fullest extent permitted by law, we expressly exclude:

  • - All liability and responsibility arising from any reliance placed on such materials by any visitor to our sites or by anyone who may be informed of any of its contents.
  • - All conditions, warranties, and other terms which might otherwise be implied by statute, common law, or the law of equity.
    • Any liability for any direct, indirect, or consequential loss or damage incurred by any user in connection with our sites or the use, inability to use, or results of the use of our sites, any websites linked to them, and any materials posted on them, including, without limitation:Loss of income or revenue
    • Loss of business
    • Loss of profits or contracts
    • Loss of anticipated savings
    • Loss of data
    • Loss of goodwill
    • Wasted management or office time
    • For any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.
    • Any liability caused by your breach of these terms of use.

6.4 Nothing in these terms of use shall limit or exclude our liability for death or personal injury arising from our negligence, fraudulent misrepresentation, or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

7. Information about You and Your Visits to Our Sites

7.1 We process information about you in accordance with our Privacy Policy. By using our sites, you consent to such processing, and you warrant that all data provided by you is accurate and complete.

8. Viruses, Hacking, and Other Offenses

8.1 You must not misuse our sites by knowingly transmitting, sending, uploading, or introducing any viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful or designed to adversely affect the operation of any software or hardware.

8.2 You must not attempt to gain unauthorized access to our sites, the server on which our sites are stored, or any server, computer, or database connected to our sites. You must not attack our sites via a denial-of-service attack or a distributed denial-of-service attack.

8.3 By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them.

8.4 In the event of such a breach, your right to use our sites will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our sites or to your downloading of any material posted on them or on any website linked to them.

9. Links to and from Our Sites

9.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

9.2 You must not suggest any form of association, approval, or endorsement on our part without our express written consent.

9.3 You must not link from any website that is not owned by you.

9.4 You must not create a frame or any other browser or border enhancement around our site.

9.5 Any links to other websites and resources provided by third parties are provided for your information only. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access or use any third-party websites or resources, you do so entirely at your own risk.

9.6 We reserve the right to withdraw linking permission without notice.

10. Jurisdiction and Applicable Law

10.1 The English courts will have exclusive jurisdiction over any claim arising from or related to a visit to our sites, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

10.2 These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

11. Variations

11.1 We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

11.2 Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our sites and/or client area.

12. General

12.1 If any part, term, or provision of these terms of use is held to be illegal, invalid, or otherwise unenforceable, the validity or enforceability of the remainder of these terms of use shall not be affected.

12.2 Any failure or delay on our part to exercise or enforce any right in these terms of use does not waive our right to enforce such right.

12.3 Notwithstanding anything to the contrary contained in these terms of use, they shall not operate to confer any rights or benefits on any third parties other than our group companies.

12.4 Nothing in these terms of use shall create, or be deemed to create, a partnership or the relationship of principal and agent between us and you.

13. Complaints Handling Process

13.1 We pride ourselves on the quality of service we provide to our clients. If, however, there is any aspect of our service with which you are not happy (including our invoice), please speak to the person with overall responsibility for your matter and/or with Tim Norman. If, for any reason, we are unable to resolve the complaint or you are not satisfied with our handling of it, you may be entitled to ask the Legal Ombudsman (whose contact details are available at to consider the complaint. Further details of our complaints handling process are set out in our terms of engagement.

14. Your Concerns

14.1 If you have any concerns about the material that appears on our sites, please contact